HOTEL KAISERHOF WIEN, Vienna – A Smart Stay in the City
About the Hotel
Rooms & Suites
Hotel Kaiserhof Wien offers 74 rooms, including 4 suites and 4 junior suites. All rooms feature air conditioning, flat-screen satellite TVs, minibars, and tea/coffee makers. The mattresses are custom-designed for optimal sleep, with adjustable bedframes and high-quality toppers. Allergy-friendly rooms include wooden floors, special air filters, and ECARF-certified toiletries. The Admiral Suite spans 62 m² with a separate living area, Nespresso machine, and a free-standing bathtub. Some rooms connect for family stays.
Dining & Breakfast
The Salon Imperial serves a breakfast buffet with Viennese coffee specialties, Prosecco, smoked salmon, and gluten-free options. The Kaiserhof Bar offers cocktails, wines, and light bites from 11:00 AM to midnight. Regional suppliers provide seasonal ingredients, and allergy-friendly meals are available upon request.
Fitness & Relaxation
A compact fitness center includes a cross-trainer, ergometer, and fitness tower. The Finnish sauna reaches high temperatures, while the saunarium offers milder relaxation. A steam bath with eucalyptus and herbal scents is also available. Running maps for nearby routes are provided at reception.
Central Vienna Location
The hotel is a 5-minute walk from Taubstummengasse Metro Station and 2.5 km from Wien Westbahnhof. Nearby attractions include the Naschmarkt, Vienna State Opera, and St. Stephen's Cathedral. The Graben and Kohlmarkt shopping streets, home to brands like Gucci and Dior, are steps away.
Services & Sustainability
The 24-hour reception offers laundry service and bike rentals. Seminar rooms feature daylight and modern equipment, earning the hotel the 'Golden Flipchart' award. Certified by Green Globe, the hotel uses energy-saving lights and regional suppliers. Electric taxis and public transport options are available for airport transfers.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Snack bar
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Spa & wellness centre
- Sauna
- Steam room
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel provided a mix of a stunning room experience with exceptional service, although the room size was smaller than expected. The location was incredibly convenient to explore the city, but there were missed opportunities in upgrading the room. The dining experience was outstanding, offering a wide selection even during challenging times.
My stay at this hotel was overall pleasant with some minor drawbacks. The European-style rooms were a bit smaller than expected, but the hotel had excellent service. The location was superb, close to major attractions. The dining options were varied and satisfying.
The hotel had clean and comfortable rooms with high ceilings and good beds, but it was a bit too warm. The service was extremely helpful and reactive to requests, offering a perfect vacation experience. The superb location near the city center and quiet surroundings made it convenient for exploring Vienna. The dining experience was varied and convenient, especially for Asian guests. Overall, the hotel provided excellent value for money.
The hotel is conveniently located near important sightseeing spots and the quiet Freihaus area. The rooms were spacious, nicely decorated, and equipped with essential amenities. The service was exceptional, with staff offering helpful local insights in perfect English. The dining options were deliciously varied, although the bar tender stood out for excellent service. The location is ideal for exploring the city center, while the facilities notably included ample towels and bathroom essentials.
My stay at the hotel was truly delightful. The rooms were spotlessly clean and incredibly comfortable, with little opulent touches like delightful chocolates on the pillow and a fully stocked bathroom. The service was beyond friendly and impressively attentive. The location was perfect, offering easy access to key attractions and public transport. The dining experience was superb, offering a wide selection of delicious options. Overall, a wonderful experience with great value for money.
I had a wonderful stay at the hotel. The rooms were quiet, spacious, with a very nice shower/bath, a place to prepare tea, and a large comfortable bed, perfect for a relaxing stay. The service was exceptional, from Gerhard at Reception to Sanjay in the bar; they were extremely friendly and made me feel at home. The location is just perfect, being on a quiet street while still at walking distance from most major attractions. The dining experience was incredible with a variety of breakfast dishes to choose from. Overall, a great value for money with fantastic amenities.
My stay at the hotel was absolutely delightful. The rooms were fabulous, providing a beautiful twin room with high ceilings, heavy curtains, and really good beds. The service was top-notch, with the staff being incredibly accommodating and friendly. The location was fantastic, allowing easy access to much of the city by foot or public transport. The dining experience was excellent, offering high-quality and varied options. Overall, a great value for money with outstanding amenities.
I had a wonderful stay at the hotel. The rooms were large and tastefully decorated, offering a pretty view of Vienna. The service was friendly and efficient, and the location was very convenient. However, there were some security concerns at the reception desk and the price could be more competitive.
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